How registry can help you

What to expect when you contact the Building Appeals Board's (Board) registry

Registry can provide:

  • answers to your queries about whether the registry can assist with your appeal, dispute or application.
  • information about Board procedures and processes.
  • certain guidance in the completion of Board forms.
  • general information about Board forms, fees and sources of further information.
  • contact details for other organisations that may be able to assist you.
  • organise an interpreter if requested at no cost to you if reasonable notice is provided in advance of a hearing.

Registry cannot:

  • give legal or technical advice, including a merits opinion about the likely outcome of an appeal, a dispute or an application.
  • recommend a lawyer or other professional to act on a person's behalf.
  • advise a person what to say during a Board hearing.
  • arrange a meeting with Board panel members before or after a hearing.
  • explain why the Board panel made a certain decision.

When contacting us we aim to:

  • respond to your enquiry promptly.
  • greet you in a polite and courteous way.
  • deal with your enquiry professionally.
  • provide you with clear and accurate information.

To assist us in providing the highest standard of service we ask that you:

  • if you have any enquires in relation to your proceeding, please contact the registry of the Board via email on, quoting the proceeding number in the subject header that also copies in all other parties.
  • provide us with complete and accurate information.
  • comply with any directions or orders that are made about your appeal, dispute or application.
  • treat registry team members, Board members and other parties and their representatives to the proceeding with respect and courtesy.