We are committed to providing a professional and respectful service to the Victorian community, including parties to a proceeding and their representatives, and members of the public.
Abusive, aggressive, or threatening behaviour towards registry team members or Building Appeals Board members – whether in person, by phone or in writing – will not be tolerated. Where behaviour becomes abusive or threatening, we may end the interaction or take appropriate steps in the interest of safety and wellbeing, and this may include reporting the matter to appropriate authorities.
